The Owner's Room: When Your Team's Behavior Doesn't Match Your Values

In this Owner’s Room episode of the Culture Focused Practice Podcast, Dr. Tara Vossenkemper gets into that maddening, murky territory where your team technically isn’t doing anything wrong… but something still feels off. When behavior doesn’t match your values, it’s not always easy to know what the hell is actually going on—or what to do about it.

Tara walks through five raw, unscripted questions around clarity, grace, feedback, and emotional tension. This one’s not a strategy playbook—it’s an inside look at what real-time leadership reflection sounds like. If you’ve ever found yourself wondering, “Is it me? Is it them? Is something broken or just misaligned?” this episode is for you.

She also riffs on a transparency scenario that hits a little too close to home for a lot of group practice owners.

Timestamps:
00:00 Introduction to the Culture Focused Practice Podcast
00:36 Understanding Team Behavior and Values
01:24 Balancing Clarity and Grace
05:45 Defining Desired Team Behavior
07:27 Exploring the Root Causes of Behavior Mismatches
09:52 Addressing Communication, Training, and Values Issues
13:16 Confronting Fears of Being Controlling
17:31 Scenario: When Transparency Fades
23:11 Conclusion and Call to Action

If this episode hit home, you’ll want to check out the Inside the Living Practice Membership. It’s where we dig even deeper into stuff like this—real leadership, team dynamics, and culture that doesn’t make you want to scream into a void.
The Owner's Room: When Your Team's Behavior Doesn't Match Your Values
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